Gaya APA

Dutta, S., Manzoni, J. (1999). Proces re-engineering; organizational change and performance improvement . Yogjakarta: McGraw Hill.

Gaya MLA

Dutta, Soumitra., Manzoni, Jean-francois. "Proces re-engineering; organizational change and performance improvement ". Yogjakarta: McGraw Hill, 1999. Text.