Gaya APA

Courtland, L, B, J, V, T. ( cm x cm x cm ). Business Communication Essentials : a skill-based approach seventh edition (Pearson education). Amerika: Pearson education; 20: Amerika.

Gaya MLA

Courtland, L., Bovee;, John, V., Thill. "Business Communication Essentials : a skill-based approach seventh edition". Pearson education Amerika: Pearson education; 20: Amerika, cm x cm x cm . Text.