Gaya APA

Russel, R, S., III, B, W, T. (2006). Operations management : quality and competitiveness in a global environment ed 5 (5). New Jersey: John Wiley $ Sons; Inc.

Gaya MLA

Russel, Roberta, S.., III, Bernard, W., Taylor. "Operations management : quality and competitiveness in a global environment ed 5". 5 New Jersey: John Wiley $ Sons; Inc, 2006. Text.