Gaya APA

Petrick, J, A., Furr, D, S. (1995). Total quality in managing human resources . New Jersey: Prentice Hall; 200: St. Lucie Press.

Gaya MLA

Petrick, Joseph, A., Furr, Diana, S. "Total quality in managing human resources". New Jersey: Prentice Hall; 200: St. Lucie Press, 1995. Text.